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Accessibility Statement

Our Commitment to Accessibility

Longevity 21 is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is easy to use and navigate.

Conformance Status

We strive to conform our website to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with visual, auditory, motor, and cognitive disabilities.

Accessible Features on Our Store

To ensure a seamless shopping experience for all customers purchasing our lightweight items, we work to maintain the following features:

  • Alt Text: Providing descriptive text for product images so screen readers can describe them accurately.

  • Keyboard Navigation: Ensuring our checkout process, carrier selections, and menus can be navigated entirely without a mouse.

  • Clear Visual Layouts: Maintaining readable text sizes, clean formatting tables, and high color contrast.

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, experience difficulty during the checkout process, or need assistance placing an order, please let us know:

  • Email: [Your Support Email Address]

  • Response Time: We aim to respond to accessibility inquiries within 1–2 business days.

Ongoing Efforts

Please be aware that our efforts to maintain accessibility are ongoing as we update our platform and integrate new e-commerce tools. We regularly evaluate our website to ensure all users have an equal opportunity to shop with us.

Accessibility Adjustments on This Site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:
 

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Requests, Issues, and Suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

  • Michael Bastanchury

  • michaelbastanchury@longevity21.com

  • 602-492-1701

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